Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

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Which payment methods are accepted in the Online Shop?

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How long will delivery take?

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How secure is shopping in the Online Shop? Is my data protected?

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What exactly happens after ordering?

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Do I receive an invoice for my order?

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Contact Us

Customer Service Center

If you need any information about pre-sale or after-sale services such as your recent orders, buying process, payment methods, delivery options or dispute process, please contact Woopshop.com by live chat or Customer Service Center E-mail support@woopshop.com and our Customer Service will reply generally within 24 hours.

Head Quarter:

For corporate communication, you can contact us via email.

Email: info@woopshop.com

Address: 1910 Thomes Avenue, Cheyenne, WY 82001, U.S.A